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About Us

Established by Paul & Amie Ray, we are Pipe Smart Ltd

Specialists in Gas & Water pipeline construction, leak detection and trenchless solutions

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The family name Ray has gone hand in hand with gas and water pipeline engineering in the South East, London and surrounding areas since the early 1960s. Our Managing Director (Paul Ray) is a 3rd generation gas/water engineer and has every intention of building on the excellent reputation built by his grandfather, father, uncles and elder brothers!

Here at Pipe Smart, we work with our clients and their customers to ensure projects are completed on time and within budget, utilising our vast knowledge and skillset to also ensure this is achieved whilst maintaining the highest installation quality.

This ‘team work’ approach with our clients, main contractors and other sub-contractors results in a satisfied customer and more importantly a safe pipeline installation. Due to this we get the added bonus of repeat business!

Our pipeline engineers hold the Gas Network Safety Passport, Gas Network Operative (GNO), Gas Safe™, Water Safe™, WIAPS, National Water Hygiene cards, City & Guilds Butt Fusion & Electro Fusion and CPSC, CSCS & SSSTS cards.

“Paul and his team offered Michael Nugent LTD a 1st class service on a number of projects across the UK, delivering on time and on budget every time.”

Mark Mc Allister – Mechanical Contracts Manager, Michael Nugent LTD

“Pipe Smart is a professional company that installed a new water main from the pavement stop cock to the house which involved lifting the block pavement and using a mole. The new main was finished and everything reinstated within a day by competent operatives at a reasonable cost.”

Bill Dart – Domestic Customer

“We were very happy with the works carried out by yourself and at short notice too.”

Mark Harbottle – Mechanical Project Manager, Balfour Beatty Kilpatrick

“Paul has come out to us twice now and in both cases has responded very quickly and professionally and then solved the problem equally quickly and efficiently. He is very knowledgeable and pleasant to deal with and I would have no hesitation in recommending him.”

Selina Westbury – Domestic Customer

“Pipe Smart has shown great competence of the commercial gas engineering services provided to AES, ensuring a great working relationship over the past few years. The quality of workmanship is extremely high and they have been very flexible to suit our needs on many occasions. Very professional service and highly recommended.”

Simon Steel – Project Director, ArcForce Engineering Services LTD

“I cannot recommend Paul highly enough. He’s one of the good guys. His response to my emergency with leaking underground pipes was fast. He arrived on time, did the job in the timescale he quoted and was very tidy and efficient. Paul was not only very experienced and professional, but he was also massively helpful in providing my insurance company with all the information they needed to fully cover the cost of the work. He went ‘above and beyond’. Not only is his work of an exceptionally high standard, but he’s also a really decent professional.”

Ms A Soanes – Domestic Customer